Terms & Conditions

Welcome to Ellurey. These Terms and Conditions govern your use of our website and the purchase of products through our platform. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use the site.

1. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of or restrict the use of the site by any third party. Misuse of the website may result in the suspension or termination of your access.

2. Product Information

We aim to ensure all product descriptions, prices, and availability are accurate. However, we reserve the right to:

  • Correct errors or inaccuracies

  • Change or update information at any time without prior notice

  • Cancel orders due to inaccuracies or stock limitations

We are under no obligation to honour pricing errors.

3. Orders and Payment

When placing an order:

  • You confirm that all details provided are accurate and complete

  • You are authorised to use the payment method provided

  • All prices are in GBP (£) and include applicable VAT

We reserve the right to refuse or cancel any order for reasons including suspected fraud, product unavailability, or pricing errors.

4. Delivery

We aim to dispatch orders promptly and deliver within the estimated timeframes, but we are not responsible for delays caused by third-party carriers or other unforeseen circumstances.

For more details, refer to our Shipping Policy.

5. Returns and Refunds

You have a legal right to return goods within 14 days of receiving them under the Consumer Contracts Regulations. Full details are provided in our Return & Refund Policy.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Ellurey or its content suppliers and is protected by UK and international intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

7. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your account and password

  • You agree to notify us immediately if you suspect unauthorised access

  • We reserve the right to terminate accounts at our sole discretion

8. Privacy Policy

We collect and process personal data in accordance with our Privacy Policy and in compliance with UK GDPR. By using our site, you consent to such processing and warrant that all data provided by you is accurate.

9. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites and do not endorse their content.

10. Limitation of Liability

To the maximum extent permitted by law, Ellurey shall not be liable for:

  • Any indirect or consequential loss or damage

  • Any loss of data, income, or profit arising from the use of this website or the purchase of any products

Nothing in these terms limits your statutory rights as a consumer under UK law.

11. Indemnity

You agree to indemnify, defend, and hold harmless Ellurey and its affiliates from and against all claims, liabilities, damages, losses, or expenses arising out of your use of this website or your violation of these terms.

12. Force Majeure

We shall not be liable for any delay or failure in performance due to circumstances beyond our control, including but not limited to acts of God, strikes, natural disasters, or governmental restrictions.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site constitutes your acceptance of the updated terms.

15. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact:

Email: Ellurey19@gmail.com
Business Address: 116 Imperial Drive Harrow HA2 7HT England