Welcome to Ellurey. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal data when you use our website:

  • Personal Identification Information: Name, email address, phone number, etc.

  • Payment Information: Billing address and payment details (processed via secure third-party payment providers).

  • Usage Data: IP address, browser type, pages visited, time and date of visits, etc.

  • Cookies and Tracking Technologies: To enhance your browsing experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process orders and deliver products or services

  • To respond to customer service requests

  • To send order confirmations and updates

  • To personalise your experience on our website

  • To send marketing emails (only if you opt-in)

  • To improve our website functionality and customer service

3. Legal Basis for Processing Data

We rely on the following lawful bases:

  • Your consent

  • The necessity to perform a contract

  • Our legal obligations

  • Our legitimate interests, provided they do not override your rights

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • IT service providers

  • Legal authorities when required by law

5. Data Retention

We will retain your personal data only as long as necessary for the purposes set out in this policy or as required by UK law.

6. Your Data Protection Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure of your data

  • Restrict or object to data processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, please contact us at Ellurey19@gmail.com.

7. Cookies Policy

We use cookies to improve your experience. You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Security of Your Data

We take appropriate technical and organisational measures to secure your data and protect it from unauthorised access, alteration, or disclosure.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your data rights, please contact:

Email: Ellurey19@gmail.com
Business Name: Ellurey
Address: 116 Imperial Drive Harrow HA2 7HT England
Phone: +44 7886 629897